Payments

 

Payment Methods

  • Mail to Village of Shabbona, PO Box 222, Shabbona IL 60550
  • Drop Off @ Utility Bill box at the Village Office (308 E Comanche)
  • Online w/Payment Service Network
  • Payment must reach the Village by no later than 6pm on the due date to avoid penalties

Regarding Mailed Payments

  • The US Post Office in Shabbona, sends mail into the suburbs for cancellation, it is then returned to Shabbona and sorted into mail boxes. 
  • If you wait until the due date to pay, it WILL NOT reach the Village mail box for access by the Village Treasurer by 6pm of the due date. 
  • If this happens, you will incur the penalties. PLEASE ALLOW 10 Days FOR MAIL DELIVERY per the Post Office.

Online Payments through your Bank

  • The bank cuts a paper check and MAILS to the Village.
  •  If you do not allow for mailing you will most likely be late, and incur the penalty fees. PLEASE ALLOW 10 Business Days when paying through your bank or your payment may be late and you will incur the penalty fees

Online Payments

  • By making your payment on line with Payment Service Network, the Village can see real–time payments.  Meaning once you submit, the date and time submitted are recorded and the Village can see that it is paid

Payment Responsibility

  • The Utility Bill for each unit is the responsibility of the owner
  • It is a courtesy to the owner for the Village to bill the tenants
  • If a tenant does not pay and is on the Shut off list twice, or payment plans arranged are not kept, the courtesy will be withdrawn, and the bill will go to the owner from that point forward  
  • Owners are responsible for all penalties incurred by their tenants  
  • Due to this, Owners may receive copies of Tenants Utility Bills
  • If someone should move from one residence to another within the Village, their final bill must be paid before the new landlord can have the billing put into their name
  • In the case that two or more units share a shut off – the owner is responsible for the Utility Bill. Tenants will not be billed
  • The owner will need to collect from their tenants and pay.  This will keep one unit from causing the other to be shut off due to non-payment by the other.  If the owner does not pay, units will be shut off

Checks Returned for Insufficient Funds

  • The Village Treasurer will try to reach you by phone, but regardless, service will be turned off on the following business day after your NSF check is returned, until total bill and all penalties fees are paid
  • Owner of Check will be notified by mail (if not reached by phone) that this has occurred and a $35.00 Fee is charged and Late Fees as applicable
Please call the Village Treasurer for any Utility billing questions.  

Village of Shabbona                                                 Public Works Department  815-824-2127
Treasurer & Utility Billing 
Cindy Barnes    815-824-2771                                 
 

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